As a trader, we have a
responsibility to our customers. Our mission is to meet, and where
possible exceed, customer expectations through a high standard of
customer service, high store standards, and offering real choice and
policy is that all customers should be treated with respect and
warmth. In doing so we endeavour to maintain our product integrity by
ensuring that what we sell is what we say it is and by offering
products that is responsibly sourced.
trust maintain sustainable relationships with our suppliers, we
recognize our responsibility to treat suppliers fairly, ensuring we
operate in accordance with the terms and conditions agreed upon.
suppliers, agents and business partners have a responsibility to
supply us with products and services that meet our requirements with
respect to quality, delivery and social responsibility.